Shipping & Delivery

In-Home Setup and Removal

• I purchased the mattress removal option. How should I prepare?
• Where do you offer in-home setup?
• Will you remove my old mattress and base?
• How does Leesa’s in-home setup work?

Delivery

• Can I choose a delivery date?
• Is a signature required for delivery?
• Can I Delay / Reschedule my Delivery Day?
• Can I Leave Delivery Instructions for the Driver?
• My Box is Damaged, What should I do?
• I can’t find my package. What should I do?

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Shipping

• What should I do if my package was marked as delivered, but I have not received it?
• What are the sizes, weights, and shipping dimensions of the mattresses?
• What is FedEx Delivery Manager?
• Will FedEx Bring my Products Inside?
• Do you ship internationally?