What should I do to prepare for mattress delivery?

Whether you select Standard or White Glove Delivery, a little prep can make your delivery day stress-free.

 

Standard Shipping (FedEx)

  • Get your space ready: Clear hallways and doorways to ensure you can carry the box to your bedroom smoothly.
  • Take advantage of FedEx Delivery ManagerFedEx offers this free and helpful online tool to customize your delivery, including:
    • Requesting a future delivery date
    • Rerouting delivery to a different address
    • Receiving delivery alerts and updates.
    • Shipping to a local Store for convenient pickup.
    • Specifying a preferred delivery spot:
      FedEx typically delivers to your door but may leave packages at your driveway, garage, or building’s mailroom/lobby, depending on your location and housing type. Ultimately it is at the discretion of the driver.

White Glove Delivery

  • Be home for delivery: Someone over the age of 18 needs to be home to accept and sign for delivery from Ryder’s White Glove Delivery team.
  • Sit back and relax: The Ryder team will handle in-home setup for you, including removing any packaging and taking away your old mattress if needed. Make sure the space is clean and accessible for a quick and easy setup. Our delivery professionals will handle the setup, including removing packaging and taking away your old mattress if needed. Just make sure the space is prepped and easy to access.

We want your unboxing and setup to go as smoothly as possible!

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