Do I need to be home for delivery?

It depends on the service you choose:

  • Standard Shipping: Nope! We don’t require signature upon delivery. However, in certain areas, FedEx may require a signature due to high rates of theft or missing packages. Give the driver permission to leave your package by signing up to their free FedEx Delivery Manager online tool.

  • White Glove Delivery: Yes, someone over the age of 18 needs to be home to accept and sign for delivery so Ryder’s White Glove Delivery team can bring everything in, set it up, and take the old mattress away.
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