Keeping you informed about your order and how to track it is what we’re here for!
Delivery Times
Once your order ships, usually within 2–5 business days, you’ll receive an email so you can follow its progress. Leesa mattresses are made-to-order to ensure quality, so they’ll ship out as soon as they’re ready.
Here’s how long delivery typically takes:*
Standard Shipping (via FedEx)
- U.S.: 3–7 business days
- Canada: 7–10 business days, depending on customs clearance.
White Glove Delivery (mattresses and bases in the U.S only)
- 7–15 business days. This includes scheduling delivery and setup with Ryder, our delivery partner team, for delivery and setup, making it worth the extra wait!
Tracking Your Order
- You’ll get a tracking email after your order ships. For orders with multiple items, each item ships separately, and you’ll receive tracking details for each one.
- Standard Shipping (via FedEx): Use the FedEx tracking number provided to monitor your shipment on their website. You can also use FedEx Delivery Manager to customize delivery preferences.
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White Glove Delivery: the Ryder team will contact you to schedule delivery and setup once they’ve received your order—usually 7-10 business days after purchase.
On the day of your delivery appointment, you’ll be notified when they’re about 30 minutes away.
If you have any issues tracking your order, feel free to reach out and we’ll be happy to assist!
*Our delivery times are estimates and may vary due to holidays, possible courier delivery issues, and other influences (such as severe weather conditions) beyond our control.