We want you to love your Leesa products! Whether you would like to make a direct swap or return and reorder a new mattress, we can help you with the process. It’s quick and simple!
If you selected our In-Home Setup & Removal by Ryder service for your first order and would like it for your new mattress, please note you will have to purchase it again. If you do not need this extra service for your exchange order, we are happy to ship your new Leesa mattress for free via FedEx Ground.
Contact our Comfort Crew at support@leesa.com to get started. Remember, returns must be within the trial period—we’ll help with the rest!
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Articles in this section
- I purchased my Leesa mattress at a retail location. Does it include a 120 night sleep trial?
- What is the Love Your Leesa Promise?
- What is the trial period for Leesa products?
- What’s your return policy?
- Does Leesa provide a warranty?
- When will I receive my refund?
- Can I return a product received as a gift?
- Can I exchange my products?
- How do I return if I purchased at West Elm or Pottery Barn?
- How do I return my mattress if I purchased on Amazon?