If you bought your Leesa mattress through Amazon, the return process follows Amazon’s standard return policies. You’ll need to initiate the return directly through your Amazon account.
- Log in to your Amazon account.
- Navigate to “Your Orders.”
- Find your Leesa mattress in the order list and select “Return or Replace Items.”
- Follow the provided instructions to complete your return request.
Amazon’s customer service team will handle the rest, including scheduling the return and processing your refund based on their specific policies.
For any additional help, you can reach out to Amazon Support. Alternatively, you can contact Amazon Large Item Pickups toll-free at 866-423-5353 to arrange mattress pick up for your return. If you have questions about your mattress or need further assistance, reach out to our Comfort Crew.