If you purchased a Leesa mattress online or directly through a West Elm or Pottery Barn store, no problem! You still have 100 nights to try your mattress and request your return. Contact us at 1.844.33.LEESA or email support@leesa.com, and we'll arrange pickup for your mattress return. Once your pickup has been completed, we'll contact West Elm/Pottery Barn and have them refund the full purchase price.