General FAQs
Prep for Purchase
- Why is there a price increase on select mattresses?
- Can I combine discounts?
- Do you take away my mattress?
- What kind of base do I use?
- What is the Mattress Recycle Fee?
- Can I try your products before I buy them?
Shipping & Delivery
- My Box is Damaged, What should I do?
- I can’t Find my Package, What Should I do?
- Can I Delay / Reschedule my Delivery Day?
- Can I Leave Delivery Instructions for the Driver?
- Will FedEx Bring my Products Inside?
- Is a signature required for delivery?