The 10-year warranty does not cover:
- Normal wear and tear on the mattress cover
- Softening of the mattress
- Indentations less than 1"
- Personal preferences in feel
- Defects caused by mattresses that stay in the box more than 30 days for the Original and Studio, and 60 days for the Hybrid and Legend
- Odor or new foam smell
- Stains, tears, burns, pet damage, spills