What is not covered under the mattress warranty?

The 10-year warranty does not cover:

  • Normal wear and tear on the mattress cover 
  • Mold/mildew 
  • Softening of the mattress 
  • Indentations less than 1" 
  • Personal preferences in feel 
  • Defects caused by mattresses that stay in the box more than 30 days for the Original and Studio, and 60 days for the Hybrid and Legend 
  • Odor or new foam smell 
  • Stains, tears, burns, pet damage, spills