Once an order is placed it can take up to 8 business days to have it shipped to the delivered to a depot closest to you. Once our delivery partners have received every item in your order, they’ll give you a call within 1 business day to schedule your in-home delivery. Our delivery partners will schedule your delivery for their first available timeslot but if that time doesn’t work for you simply follow the prompts to reschedule*. You’ll receive a reminder call the day before your pickup to confirm a 4-hour delivery window. Then they’ll call you again 30 minutes before they arrive.
*Please Note: Our delivery partners can hold your order for a maximum of 14 days.