After your items are built, your order will be shipped to the delivery depot closest to you. Once our delivery partners have received every item in your order, they’ll give you a call within 1 business day to schedule your in-home delivery. Our delivery partners will schedule your delivery for their first available timeslot but if that time doesn’t work for you simply follow the prompts to reschedule*. You’ll receive a reminder call the day before your pickup to confirm a 4-hour delivery window. Then they’ll call you again 30 minutes before they arrive.
*Please Note: Our delivery partners can hold your order for a maximum of 14 days.