We recommend trying your mattress for at least 30 nights from the date of delivery before initiating a return. We call this the trial period. Just like a new pair of shoes, the materials in a mattress need to be broken in, so it may feel different than you’d expect in the first few weeks but will adjust as you sleep on it.
If you’re not satisfied with the feel of your mattress after 30 nights, you have up to 100 nights from when you received your mattress to initiate a return with our Comfort Crew at support@leesa.com. Please note that only your first two Leesa mattress purchases (two mattresses per household or shipping/billing address) come with a 100-night trial.