If you purchased a Leesa mattress online or directly through a West Elm or Pottery Barn store, no problem! You still have 100 nights to try your mattress and request your return. Contact us at (844)WE-Leesa for West Elm orders or (888)PB-LEESA for Pottery Barn orders. You can always send an email to WestElm@Leesa.com or PotteryBarn@leesa.com, too, and we'll arrange pickup for your mattress return. Once your pickup has been completed, we'll contact West Elm/Pottery Barn and have them refund the full purchase price.