General FAQs

Prep For Purchase

• What is the Mattress Recycle Fee?
• Can I try the mattresses before I buy them?
• Where are your products made?

Shipping & Delivery

• How much is shipping?
• Can I change my shipping address?
• How long can the mattress stay in the box?
• Do you ship internationally?

Returns

• What's your return policy?
• Do I return the mattress in the original box?

Leesa & West Elm

• Tell me about the Leesa and West Elm partnership
• Is the Leesa mattress available on Amazon?
• How can I try Leesa in a West Elm Store?
• How do I return if I purchased on Amazon?
• How do I return if I purchased at West Elm?